I Quality Assurance Product Instructions, e.g. for
CE marking according to 2006/42/EC Machinery Directive
TECHNICAL WRITER FOR 22 YEARS – including 9 years in Germany, a pioneer country
MY CONCEPT: Engineer (Master, Aalborg University) – and highly qualified in languages
Jan Kristensen
YOUR COMPANY is undoubtedly fantastic at manufacturing YOUR products.
You have a strong focus on Development, Production, Marketing and Sales.
PRODUCT GUIDES can therefore easily end up in the second row. This is where I can take over: I am NOT an expert in your products – but with decades of experience I spot errors and shortcomings – always the same, regardless of the product.
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'OLD' guide? Send it to me – and I'll give you a free quote.
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NEW guide? : I would like to visit your company – to test the product
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Structure, Layout, Illustrations, Text/Language – I can usually improve.
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German, English, Danish – also teaching, translation, interpretation, ....
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EU standards are the basis – e.g. for CE marking according to the Machinery Directive 2006/42/EC
Best communication: Let graphics and text go hand in hand:
Learn German – and you also learn English and Danish Grammar
My Industry Experience – from employment:
Transportation, Military/Defense, Acoustics, Electricity, Software, Green/Renewable Energy.
Regardless of industry/product:
Trains, armored vehicles, microphones, alarms, software, solar cells or wind turbines:
Always the same challenges by instructions:
Contents (Safety, Description, Operation, Maintenance, etc.),
Standards, Structure, Language, Illustrations, etc.
Comply with EU directives:
Apply standards
Single-Source Publishing (SSP) – it's about REUSING your material (texts, images, etc.):
SSP:
1. Divide all content into TOPICS. A topic is, for example, an image, an entire chapter, or a small paragraph.
2. Instead of, for example, Word, you use special SSP-SOFTWARE, where you link to your topics.
3. For each PUBLICATION: Select topics. See more here.
Microphone calibration system (from GRAS Sound & Vibration): The drawing works as:
1. Parts list, 2. Functional diagram, 3. Installation instructions, 4. Setup for Control/test.
Only one drawing to generate and maintain – also a form of
Single-Source Publishing.
(A) Product guides that work!
(B) German/English/Danish: Teaching etc.
MY Concept:
Engineer, Aalborg University:
Also study in documentation
German/English/Danish:
Used English daily for decades
Work in 7 German federal states
(A) Product guides that work!
I have 22 years of experience in preparing and optimizing guides - in many different industries - see Companies.
Regardless of product: Always the same challenges:
The content must first be in place. This includes, among other things:
1.-Product Description, 2-Safety Instructions, 3-Installation, 4. Operation, 4. Troubleshooting, 5. Maintenance, 6. Spare Parts, 6. Disposal, …
Larger companies often use a Content Management System (CMS) w/ Single-source Publishing (SSP).
improve must then be in place – a logical table of contents.
Illustrations og Text must go hand in hand – so that the user can quickly grasp the message.
You can find more information about creating guides in to standards.
Details: Product manuals.
Note: Term and Conditions
(B) German/English/Danish: Teaching etc.
GERMAN: Teacher, Author, Translator and Interpreter.
English and Danish (native language): I'd also be happy to help..
Details: German/English/Danish
Note: Terms and Conditions
Statements
"A structured and clear guide!"
Designer at Flensburger Fahrzeugbau-Gesellschaft (FFG)
"Completed the tasks to our complete satisfaction."
Written statement from Flensburger Fahrzeugbau-Gesellschaft (FFG)
"Always completed the tasks to our complete satisfaction."
Written statement from Skytron Energy
"I have recommended to our boss to assign you new tasks."
Colleague at Bombarier Transportation
"First time, a guide is finished by 1st proof."
Installer at Schneider Electric Denmark
Latest qualification - THIS is also important in Technical Documentation:
CE marking of machines and systems, Diploma course
See more under Standards