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INSTRUCTIONS: Impatient customers
Do they find it? Or do they call support?
Engineer (MSc) + Language specialist – decades of experience:
I Simplify: Structure, Layout, Graphics/Text, in German/English/Danish
For example, CE marking according to the 2006/42/EC Machinery Directive
From 20.01.2027 replaced by the MACHINERY REGULATION
TECHNICAL WRITER FOR 22 YEARS, including 9 years in Germany
MSc, Aalborg University and Proficiency in German/English/Danish
Jan Kristensen
COMPLETELY FREE AND NO OBLIGATION:
1. YOU: sends guidance – confidentially.
2. ME: assesses NEEDS – decades of experience.
3. WE: agree on the SCOPE. – otherwise, no problem.
"A structured and clear guide!"
Colleague at Flensburger Fahrzeugbau-Gesellschaft (FFG)
"Completed the tasks to our complete satisfaction."
Written statement from Flensburger Fahrzeugbau-Gesellschaft (FFG).
"Always completed the tasks to our complete satisfaction."
Written statement from Skytron Energy
"I have recommended you to our boss for new assignments."
Colleague at Bombardier Transportation
""The first time a guide is finished with the first proof."
Installer at Schneider Electric Denmark
Your customers are impatient – see figure below:
Logical Structure: ensures quick overview. Clear Layout: Including numbered, clear headings. Graphics/Text in Close Interaction: Graphic symbol is Eye Catching. Concise and Correct Language: has only advantages
ESSENTIAL: Single-Source Publishing (SSP) – it's about REUSING your material (texts, graphics, etc.):
What is NORMALLY understood by SSP:
1. Divide all content into TOPICS. A topic is, for example, an image, an entire chapter, or a small paragraph.
2. Instead of, for example, Word, you use special SSP SOFTWARE, where you LINK to your topics.
3. For each PUBLICATION: Insert topics. See more here.
Even WITHOUT software, you can achieve a significant degree of SSP (reuse):
Below is a Microphone Calibration System:, where the drawing works as:
1. Parts list, 2. Functional diagram, 3. Installation instructions, 4. Setup for Control/test.
Only one drawing to generate and maintain – also a form of Single-Source Publishing.
(A) Product Manuals/Project Documentation
(B) German/English/Danish: Teaching etc.
MY Concept:
Engineer, Aalborg University:
Also study in documentation
German/English/Danish:
Used English daily for decades
Work in 7 German federal states
(A) Product manuals/Project documentation!
I have 22 years of experience in preparing and optimizing guides - in many different industries - see Companies.
Regardless of product: Always the same challenges:
The content must first be in place. This includes, among other things:
1-Product description, 2-Safety instructions, 3-Installation, 4- Operation, 4-Troubleshooting, 5-Maintenance, 6-Spare parts, 7- Disposal, …
Larger companies often use a Content Management System (CMS) w/ Single-source Publishing (SSP).
improve must then be in place – a logical table of contents.
Illustrations og Text must go hand in hand – so that the user can quickly grasp the message.
You can find more information about creating guides in to standards.
Details: Product manuals.
Note: Business Terms.
(B) German/English/Danish: Teaching etc.
GERMAN: Teacher, Author, Translator and Interpreter.
English and Danish (native language): I'd also be happy to help..
details: German/English/Danish
Note: Terms of Business
Latest qualification - THIS is also important in Technical Documentation:
CE marking of machines and systems, Diploma course
See more under Standards